Strategy

Strategy

CEO tipsProduct ManagementCustomer Support CenterServicesCustomer DashboardCustomer OKRs#customersuccessSoftware TrainingAccount ExecutiveOperationsProfessional ServicesArtificial IntelligenceCustomer Lifecycle ManagementGTM StrategySoftware TechnologyBusiness OperationsRevenue OperationsData AnalyticsCustomer Success ManagementProfessional Services ConsultantSoftwareCSM roleSales LeadershipStrategyCustomer SupportTechnologyCustomer Data AnalyticsCustomer ManagementSoftware Sales
CEO tipsCEO tips
+27+27
SaaS Instrumentation Flying

SaaS Instrumentation Flying

The Value of a Customer 360 Dashboard

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+27+27
Setting A Customer Success Vision

Setting A Customer Success Vision

A growing SaaS customer base is based on the software creating an experience that produces real business impact easily.

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+27+27
Why do companies struggle with operationalizing new technology?

Why do companies struggle with operationalizing new technology?

The top obstacles SaaS companies need to clear to help customers operationalize their solutions

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+26+26
Mind the SaaS GAP

Mind the SaaS GAP

Do you know what the GAP is between your product's capabilities and the customer's expectation for achieving value and ROI?

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+26+26
Top 10 SaaS Execution Tactics

Top 10 SaaS Execution Tactics

Focus on what you have to do to deliver results

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+23+23
Customer Lifecycle Management

Customer Lifecycle Management

Establish company alignment to deliver a customer experience that drives results

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+14+14
Building a High Performing SaaS Leadership team

Building a High Performing SaaS Leadership team

Things to considering when building the CXO team for SaaS

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+22+22
Tracking your GTM Planning & Performance Lifecycle

Tracking your GTM Planning & Performance Lifecycle

Tracking GTM Performance is key to proactiving driving results for your SaaS Company

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+22+22
The Value of a Business Operations Team

The Value of a Business Operations Team

Saving time and money utilizing a business and revenue operations team

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+22+22
Actionable Voice of the Customer Program

Actionable Voice of the Customer Program

Creating a customer feedback program that enables you to take action on regular cadence

Jackie Golden
Jackie Golden
Customer Lifecycle ManagementCustomer Lifecycle Management
+7+7
Proven Ways to Drive Sales Results

Proven Ways to Drive Sales Results

Tactics to create a predictive Sales cycle to drive repeatable quarterly results

Jackie Golden
Jackie Golden
ServicesServices
+11+11
The Value of the Right Software Training Program

The Value of the Right Software Training Program

How to create the right training program to drive in-depth knowledge transfer to your customers

Jackie Golden
Jackie Golden