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Account Executive

AEs in the software industry

CEO tips

+27

Making Customers Feel Known and Understood

Feb 3, 2026

•

3 min read

Making Customers Feel Known and Understood

Tracking Customer Information throughout the Customer Lifecycle

Jackie Golden
Jackie Golden

CEO tips

+28

AI for Customer Experience (CX)

Oct 21, 2025

•

16 min read

AI for Customer Experience (CX)

Discover how AI can optimize a CX organization improving the customer experience through automation, acceleration and insights.

Jackie Golden
Jackie Golden

CEO tips

+27

Setting A Customer Success Vision

Jul 17, 2025

•

10 min read

Setting A Customer Success Vision

A growing SaaS customer base is based on the software creating an experience that produces real business impact easily.

Jackie Golden
Jackie Golden

CEO tips

+27

Why do companies struggle with operationalizing new technology?

Apr 21, 2025

•

10 min read

Why do companies struggle with operationalizing new technology?

The top obstacles SaaS companies need to clear to help customers operationalize their solutions

Jackie Golden
Jackie Golden

CEO tips

+26

Top 10 SaaS Execution Tactics

Dec 29, 2024

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19 min read

Top 10 SaaS Execution Tactics

Focus on what you have to do to deliver results

Jackie Golden
Jackie Golden

CEO tips

+22

Tracking your GTM  Planning & Performance Lifecycle

Jun 17, 2024

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12 min read

Tracking your GTM Planning & Performance Lifecycle

Tracking GTM Performance is key to proactiving driving results for your SaaS Company

Jackie Golden
Jackie Golden
The CX Golden Rule Newsletter

The CX Golden Rule Newsletter

Centralizing the latest news in building high growth tech companies using a customer centered strategy. Views from top CXOs and experts worldwide.


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