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CEO tipsCEO tips
+21+21
How to Use Customer Feedback to Innovate Software solutions
Jan 17, 2024

How to Use Customer Feedback to Innovate Software solutions

Using Customer Feedback will drive your future product and services roadmap plan

CEO tipsCEO tips
+21+21
How to Create a Predictive Customer Analytics Dashboard
Jan 09, 2024

How to Create a Predictive Customer Analytics Dashboard

Using AI to create an accurate Predictable Customer Health Score Dashboard

Jackie Golden
Jackie Golden
CEO tipsCEO tips
+19+19
The Ultimate OnLine Self-Service Customer Experience
Dec 18, 2023

The Ultimate OnLine Self-Service Customer Experience

How to create a smooth, easy to follow Online Self Service Support Center for customers

Jackie Golden
Jackie Golden
Product ManagementProduct Management
+15+15
Professional Services versus Customer Success
Dec 11, 2023

Professional Services versus Customer Success

Discussing who owns the customer strategic relationship, implementation, training and support

Jackie Golden
Jackie Golden
ServicesServices
+7+7
Should Services be Free When Purchasing New Software?
Dec 04, 2023

Should Services be Free When Purchasing New Software?

Discussing the considerations of selling services with software

Jackie Golden
Jackie Golden
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Centralizing the latest news in building high growth tech companies using a customer centered strategy. Views from top CXOs and experts worldwide.

The CX Golden Rule Newsletter

Centralizing the latest news in building high growth tech companies using a customer centered strategy. Views from top CXOs and experts worldwide.

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