The CX Golden Rule Newsletter
Centralizing the latest news in building high growth tech companies using a customer centered strategy. Views from top CXOs and experts worldwide.
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Provide insights and a plan that will improve your Customer's business operations and make users more effective in their daily jobs.
Discussing who owns the customer strategic relationship, implementation, training and support
CLM will define the Customer roadmap that drives NRR and LTV results
Focus on what you have to do to deliver results
Driving Expansion ARR results
Establish company alignment to deliver a customer experience that drives results
Things to considering when building the CXO team for SaaS
Tracking GTM Performance is key to proactiving driving results for your SaaS Company
Saving time and money utilizing a business and revenue operations team
Creating a customer feedback program that enables you to take action on regular cadence
Tactics to create a predictive Sales cycle to drive repeatable quarterly results