The CX Golden Rule Newsletter
Centralizing the latest news in building high growth tech companies using a customer centered strategy. Views from top CXOs and experts worldwide.
Connect
Do you know what the GAP is between your product's capabilities and the customer's expectation for achieving value and ROI?
Establish company alignment to deliver a customer experience that drives results
Focus on what you have to do to deliver results
Make a CAB effective for both the customer and the company
The top obstacles SaaS companies need to clear to help customers operationalize their solutions
Driving Expansion ARR results
CLM will define the Customer roadmap that drives NRR and LTV results
Provide insights and a plan that will improve your Customer's business operations and make users more effective in their daily jobs.
Things to considering when building the CXO team for SaaS
Tracking GTM Performance is key to proactiving driving results for your SaaS Company